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FREQUENTLY ASKED QUESTIONS

How soon will I receive my order?

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We process orders within 3 to 5 business days from receipt of the order. Once your order is processed, we will ship your items to you via standard shipping.

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Can I return my items?

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Yes, you can return undamaged items for store credit within 5-7 business days of delivery. 

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What if my order is damaged?

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You may exchange a damaged order within 5-7 business days of delivery. Please contact us via e-mail or phone to address any issues or concerns. 

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Will the items be exactly the same as pictured?


Everything that is pictured will be provided, however due to the seasonality of our offerings, colors and selections may vary. 

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What if the basket I want is out of stock?


If your basket is out of stock, we will give you a choice of a second basket or a full return of funds. Our inventory changes regularly so depending upon popularity, items may be restocked or discontinued.

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I never received my order.


Please reach out to us immediately so we can track your order.

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I have a question that's not listed.

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Feel free to contact us via e-mail or phone.
We look forward to hearing from you.

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